Terrabis Medical and Recreational Marijuana Dispensary O'Fallon

Tiffany Johnson 2 months ago

Samara and Damian were very professional, attentive, and knowledgeable. I enjoyed my first in store experience!! Thank you guys so much for excellent customer service and being so patient with us!!

Genevieve 2 months ago

Yesterday was the first time I had visited Terrabis, the girl that was helping me was really nice, and I enjoyed talking with her! When I pulled in I was directed to wait because there were a few cars in front of me, I had no issue with this at all. But the person they had directing traffic was incredibly rude and unclear on where I was supposed to go. He was very impatient and short tempered. I eventually was in line and I was waiting for my turn. He then comes up to me and asks if I had placed an online order, I responded with “yes I did”. He then says “good” and proceeds to lightly smack the back of my car. It just really rubbed me the wrong way how he was talking to me. Thank you for your time

Heather O'Brien 4 months ago

The hours of 24/7 are not true. Apparently that is only drive thru as the doors to the inside close at 9 (is what I was just told). Pulled up at 11pm to go inside and try to avoid the line of 15 cars in the drive thru only to be told that the inside was closed and I had to wait in line. After waiting for almost an hour I get to the window and was asked if I placed an order online and said no I didn’t that I wanted to go inside but was told that I had to do drive thru. He then told me that I had to place an order online and get in the back of the line of cars (another 10 more cars waiting). I said that’s not right to which he replied that the website states the inside hours closing at 9 and drive thru is online orders only. NO WHERE ON THE WEBSITE DOES IT SAY ANYTHING ABOUT THE INSIDE HOURS. EVERYTHING JUST STATES 24/7. As well as nothing about drive thru being online orders only. Sounds to me like the people that work at night just don’t want to do their jobs.

Gary Garrison 4 months ago

After ordering online, I used the drive thru. I was greeted by Samara. She told me about a deal available that day. The cost was noticeably lower than I expected. I bought it at the window. The deal was too good to pass up. Thank for letting me know.

E Marie 6 months ago

I love Terrabis! The staff is always friendly and well educated! They are also warm and welcoming. I used to go to Nature Med but they have gone so much downhill & the new staff at Natire Med just doesn’t seem educated on their products, even though they still do have good deals! The staff at Terrabis Has been so warm and welcoming it made me feel like family since they opened their doors, especially since I have gotten sick. They have a good selection and always spending effective deals! They always greet you with a smile, And your points at a much quicker there and then at nature med. This staff is educated on the difference between Indica and Sativa (lol!) I live in Moscow Mills So I could go to the dispensary in Troy, but it is overpriced And the staff is under educated and always seems high stressed. I am a Terrias girly for life nature med Lost me when their point system has seemed to change, And they have gotten rid of some of my favorite vendors! I love the staff Geer lessons and when I say how much time I have spent out in Colorado and tell them about a product that I love, they presented to their owner or their GM and next thing I know the product is in the store! Talk ab